BIKERENT.COM PRIVACY POLICY

 

BikeRent.com (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) applies to all users of our App, Site, Service, and features or other services, and is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. 

 

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.bikerent.com or through our mobile application. “Service” refers to the Company’s services accessed via the Site, in which users can find and book tourism opportunities. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

 

We advise you to review this Privacy Policy in its entirety before providing any information to us or using the Service.

 

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: https://bikerent.com/en/terms-and-conditions), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

 

I. INFORMATION WE COLLECT

 

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, first name, last name, address, date of birth, phone number, and contact information, which you submit to us through the registration process at the Site. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to customize, provide, and improve our Services, to allow you to set up a user account and profile, to contact you and allow others to contact you, to fulfill your requests for certain services, and to analyze how you use the Services. Certain information may be required to register with us or to take advantage of some of our features.

 

1.   Information collected via Technology

 

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which may include:

·       email address;

·       first name;

·       last name;

·       address;

·       date of birth;

·       phone number; and

·       Other contact information.

 

            2.   Information Collected Automatically

 

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. Moreover, cookies enable us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

 

If you click on a link to a third-party website or service, a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

 

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

 

For example, the Company may use cookies to collect the following information (please note, this list is not exhaustive):

      Customer log-in

      Persistent Shopping Cart

      Abandoned Cart

      Tourism Recommendations

      Third Party Cookies

      Custom User Interfaces

      Preferences

      Personalized Content

 

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track abandoned cart.

 

3.   Information you provide us by registering for an account

 

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

 

4. Children’s Privacy

 

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at support@bikerent.com.

 

II. HOW WE USE AND SHARE INFORMATION

 

Personal Information:

 

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

 

You have the right to request the deletion of your personal data from our database any time upon sending an email to support@bikerent.com. Please allow us a reasonable time of ten (10) business days to process your requests. We will comply with our obligations and always safeguard your rights under applicable legislation.

 

 

Non-Personal Information:

 

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

 

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

 

Residents of California:

 

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes. In order to submit such a request, please contact us at support@bikerent.com and allow seven (10) business days for a response.

 

Special Cases in Which We May Share Personal and Financial Information:

 

We may share personal information we have collected about you in certain situations. Your information may be disclosed as follows:

 

    • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  This includes exchanging information with other entities for fraud protection and credit risk reduction as well as airport and port authorities, customs and immigration institutions.
    • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, email delivery, and any establishments we need to use on the ground to fulfill your service. For example, we may share your personal information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors will use your personal information only at our direction and in accordance with our Privacy Policy.
    • Third-Party Advertisers: We may use third-party advertising companies to serve ads after you visit the Site. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. 
    • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
    • Business Partners: We may share your information with our business partners to fulfill our legal and fiscal obligations as well as to offer you certain products, services or promotions but we will make sure they do not use your data for anything other than working with us. We may share your information in connection with a substantial corporate transaction, such as a sale, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

 

III. HOW WE PROTECT INFORMATION

 

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. No security system is impenetrable, and we cannot guarantee complete security. In the event that any information under our control is compromised as a result of unauthorized entry or use, hardware or software failure, and other factors, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

 

Your information may be transferred to and maintained on computer or mobile device networks which may be located outside of the state, province, country, or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

 

By using our Service, you acknowledge that you understand and agree to assume these risks.

 

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

 

By submitting your personal or public information to us, you are opting in to receive emails from us. You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the footer of the home page i.e. “Privacy” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the footer of the homepage of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

 

We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation.

 

Third parties with whom we are allowed to share your personal data are authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.

 

V. INFORMATION OTHER WEBSITES COLLECT FROM YOU

 

In our website or mobile application, there might be links to other websites operated by third parties. Some of these other websites may contain our brand names, trademarks, and intellectual property. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks, and other intellectual property, kindly be aware that we do not have control over such websites or their business practices, and that this Privacy Policy does not apply to these other websites.

 

Third-party websites or mobile applications may collect different kinds of personal information and may process such information in different ways. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We advise you to review their privacy policies. We are not responsible for their practices and actions.

 

VI. CHANGES TO OUR PRIVACY POLICY

 

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

 

VII.         CONTACT US

 

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to support@bikerent.com.
Last Updated: This Privacy Policy was last updated on Monday, June, 6 2022.